The Best Hotel Operating Software For Your Business
When you have a hotel that you are managing, you need to have software to keep track of all of your guests. When they call in to make a reservation, you will enter them into a computer software program that will manage where they will be staying and for how long.
This software has been developed over decades. It is now more comprehensive than ever before. There are many different types of hotel operating software that you can use. The one that you choose to implement at your particular hotel will be based upon its complexities and its cost. Here is a brief overview of how this software works, and how you can choose the best hotel operating software for your business.
Overview Of The Software
This type of software is able to manage many different things. First of all, they are almost always an all-in-one platform. You are able to also integrate third-party processors, specifically for credit cards, so that you can take payments for the rooms you are renting out.
They will often have many features, each slightly different from their competitors, and all of them usually come with 24 hour support. If you ever have a problem at all, you can call the customer service desk so that you can resolve any problems that you may be having. Most importantly, this software must be intuitive and easy to use. If it is not, you may find it more difficult to use this software than to not have it at all.
What Is The Average Cost For This Type Of Software?
Just like any software that is sold today, when you have a copy of it running at one of your hotels, you must pay for each additional hotels that you may own. If you have a national chain of hotels, numbering in the hundreds, you will still have to pay for each individual copy utilized by the people at each hotel.
These companies will charge based upon the number of rooms that you have. For example, if you have 10 rooms at your hotel, which is very small, it will cost between $100 and $150 per month. The more rooms that you have, the less it will cost per each individual room. Therefore, if you have a hotel with 100 rooms, it will cost in between $200 and $300 per month.
Are All Hotel Software Programs Created The Same?
Not all of these programs are created in the same way. Likewise, not all of them operate from a user-friendly perspective. The most popular ones tend to be the most intuitive, allowing you to understand what needs to be done by usually looking at the screen and following the instructions. Of course, you will have to go through some type of training to learn how to use it as it will be something you will probably never seen before. If you do have prior experience with other software programs, some of that experience may carry over, but you still need to understand the intricacies of running each one of these programs.
What Are Some Of The More Popular Hotel Operating Software Programs?
There are some software programs that are extremely popular. One of the most unique ever created, and among the most popular, is called eZee Frontdesk. This is utilized by hotels, resorts, hospitals, and lodges across the world. It can be found in over 140 countries. According to statistics, measuring around 100 countries during this study, 90,000 rooms were being managed by the software.
They were also able to determine that nearly 5000 customers, on average, would be booked using this software. It also keeps track of users which numbers in the tens of thousands. It is considered to be one of the more comprehensive software programs which can manage things like seasonal rates, event management, and works perfectly with mobile applications. Probably the most well-known is provided by Cloudbeds.
If you have ever booked a reservation using Orbitz or booking.com, that is what you are using. It provides real-time information about rooms, and also supports two-way integration, making the use of the software very easy.
Other Hotel Software Programs You May Want To Consider
Some of the others include Frontdesk Anywhere, Hotellogix PMS, and Maestro PMS. Although these do not rank as high as the other software programs for hotels, they are used by many countries around the world. Some of these are specifically designed for smaller properties, timeshares, or networks where individual homes can be rented out such as a B2B network. When you evaluate each one, consider what the software program is used for. This will help you in making your decision, plus you can also evaluate them based on the total cost.
If you currently have a hotel chain that you are managing, and you are not happy with your hotel software, you should consider using some of the ones that have been recommended. Whether you have an international chain of hotels, or if you are managing a small amount of lodges, there will be something designed for your particular type of business.
Always consider the prices that they charge, as well as how user-friendly these software programs will be for those that will be using this with your business. Most importantly, it should be easy to use for customers that may also want to make their own reservations at your hotel this year.