The Best Guest Management Software – Your Ultimate Guide
If you’re working in the hospitality business in any shape or form, then investing in the best guest management software will be an absolute prerequisite for making sure your hotel or guesthouse operate smoothly and effectively.
In this guide, we’re going to highlight some of the unique benefits that the best guest management software can offer you, and we will also cover a few of the different options that many hotels are using these days. With this in mind, let’s explore the subject in further detail.
The benefits of guest management software
One of the most time-consuming aspects of running a hotel or guesthouse will be all of the various administration tasks you have to manage, and this can take away time that could be otherwise spent on different business activities.
Fortunately, quality guest management software will drastically reduce the amount of time you must to spend on these admin tasks, freeing up plenty of time that you can spend on managing staff, improving performance, and even marketing your business.
Furthermore, there’s no quicker way to break rapport with your guests and clients then having administration errors cause inconveniences for them. Whether this means avoiding double bookings, or simply make sure there are no unexpected delays when checking in, a reliable management software will make many of these common administrative headaches disappear overnight.
It’s also worth noting that guest management software isn’t merely focused on checking your guests in and out, as it can also be used for a variety of other tasks, such as tracking payments, providing customer support, and giving you easy integration with popular credit card services. In some cases, you can even use the software to allow guests to make direct reservations using social media platforms such as Facebook.
Of course, managing the admin side of your business can often be frustrating and overwhelming, particularly if you’re running a small business or you are new to the industry.
Ultimately, it makes good sense to invest in a software program that can help you to manage all of these administrative and clerical tasks, as it will allow you to focus on the more enjoyable aspects of your business, and it will also help you to ensure your customers are having the best possible experience when they arrange to stay at your premises.
The best guest management software on the market
Now that you understand some of the unique benefits that these software programs can provide for your company, let’s take a look at a few of the most popular software options that are currently available.
1 – Cloud Beds
If you’re looking for an all in one solution for managing your hotel, then this detailed platform may be the perfect fit for your business.
It will connect directly to many of the leading webites that people used to book hotels, and it even offers efficient Facebook integration which makes life easy for your guests. Another noteworthy benefit is that it’s very easy to use, so even if you are not a technological wizard, it won’t take you long to get to grips with the application.
The system also benefits from a modern and streamlined operation, with a clear and easy to understand design that makes it fantastic for both you and your guests who may be using it.
It comes with a variable pricing structure that depends on the level of use you require, and this will be greatly influenced by the number of rooms you are managing. However, it generally seems to be an affordable option for many, which accounts for its growing popularity.
2 – Frontdesk Anywhere
This well-established application was first developed way back in 2009, and since then it has become a popular option for many hotels thanks to its easy to use interface and great personalisation features.
Importantly, it offers respectable data encryption as well, which is becoming more and more important in the modern era of privacy law. There are also three different versions to this software, which include basic, pro, and enterprise – with each one offering different levels of advanced features that you may or may not need depending on the size and focus of your business.
Unfortunately, the pricing of this product isn’t publicly available, but you can always obtain a free demo from the company and make your decisions based on how you find it.
3 – eZee Frontdesk
Here’s an interesting management software which is commonly used for smaller hotels, as well as hostels and lodges, and it’s certainly a great option for anyone who’s managing a smaller premise and doesn’t require a great deal of complexity to keep the business running smoothly.
Despite the software’s focus on smaller properties, it has built up a respectable following internationally, with over 70,000 premises using this software management application.
Some of the best features include the self-service check-in ability, as well as its mobile connectivity and integration, allowing you to receive reports on your smartphone without any trouble. It also comes with some rate management features that help you to boost your revenue during seasonal periods, which is always a great feature to see.
Even though it is an older option, it still has many admirers, and it covers many of the key features you may be looking for, particularly if you are running a small hotel.
At the end of the day, it’s easy to see that investing in the best guest management software is a smart decision for anybody who is looking to grow and maintain their hotel business.
The administration aspect of any business is often a source of great frustration for many small business owners, but by using a quality management software, it becomes possible to simplify and streamline this aspect of your business, and you will undoubtedly experience the benefits of doing so in no time at all.
Now that you’ve read this guide, you should have a better understanding of the benefits that these software applications can give you, and you’ll also have a few suggestions of quality software that you could try if you’re interested in investing in this area of your business.