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ONLINE REPUTATION MANAGEMENT

ANSWERING REVIEWS IS ONLY THE TOP OF THE ICEBERG.   We are doing well as hoteliers. Or, at least, we think we are. In the meantime, we know the effect of reviews on the results of our business. That’s why we have all kinds of great tools to follow online what guests write about our hotel. The... Read More

THREE GENERATIONS OF GUESTS

THREE GENERATIONS OF GUESTS UNDER THE SPELL OF MOBILE TECHNOLOGY. THE BABY BOOMERS The post-war generation is one that every hotelier likes to see. After a successful career, these baby boomers now enjoy their free time. Many of them spend a lot of time traveling. They go on a full exploration of ... Read More

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